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Assessing the quality of academic libraries on the Web: The development and testing of criteria

  1. Author:
    Chao, H. Y.

  2. Author Address

    Wilson Informat Serv Corp, POB 102, New Market, MD 21774 USA Wilson Informat Serv Corp, New Market, MD 21774 USA Chao HY Wilson Informat Serv Corp, POB 102, New Market, MD 21774 USA NCI-Frederick Scientific Library Frederick, MD
    1. Year: 2002
  2. Journal: Library & Information Science Research
    1. 24
    2. 2
    3. Pages: 169-194
  4. Type of Article: Article
  1. Abstract:

    This study develops and tests an instrument useful for evaluating the quality of academic libraries on the World Wide Web (Libweb). By consulting authoritative criteria used for traditional print resources and Internet/Web resources, a set of 68 essential indicators was generated and later reorganized and reduced to 16 criteria through factor analysis. After a survey of library experts, the instrument's reliability was verified by analysis of variance. Furthermore, a regression model considering both the respondents' demographics and the quality criteria was applied to identify I I significant factors, which were later reduced to eight factors. These eight factors represent the most salient and nonredundant criteria. Two instrument forms are suggested for prospective users to evaluate academic Libweb quality and to construct and maintain a good site. (C) 2002 Elsevier Science Inc. All rights reserved.

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