(Not a Purchasing Request)
The Request
for Vendor Service (RVS) form is located on the Campus web page under Forms
for ALS, and is used for time and material repairs, maintenance service contracts
and repairs, and warranty service and repairs.
If equipment is going to be shipped to the vendor for repair make certain that the
"shipping info" section of the RVS form is complete and provide copies of any paperwork
received from the vendor.
Fax the RVS form to the Equipment Maintenance (EM) team to initiate a service call.
If equipment is covered on a maintenance service contract or is under warranty,
the end user may initiate a service call and fax RVS form to the EM team after service
call is completed. This scenario is frequently appropriate, especially calls that
are initiated with the technical services department.
All Time and Material repairs must be initiated by the EM team. Any PR needed is
created by the EM team. Phone: x5040, x5642 FAX: x6154