1) When can I expect my results?
Prioritization of samples for analysis is based on a “first-come first-served” basis. This scheme provides the most equitable manner to ensure every scientist is treated fairly and equally. This prioritization assumes a completed and approved CSAS request.
While the LPAT tries to avoid any change in this policy, exceptions to this prioritization scheme can be made for special circumstances that may include:
a. special prioritization given by NCI or OD administration
b. revisions for a manuscript that must be quickly returned to a journal
c. data needed for approaching site visit
2) How do I order services?
Access to ATP services are primarily granted through one of two automated methods: the CSAS system or the Yellow Task system.
The CSAS system is used for the majority of requests. Upon completion of a CSAS request, notification will be sent to LPAT where an estimate for your request will be provided. Requests for supplemental funding via ODRS and OTSP will also be requested by the LPAT director at this step. Once you have approved the estimate the request moves to OD for approval followed by approval by your AO. Once all of these approvals are in place, the work can proceed.
The Yellow Task system is primarily used for projects of very large scope in which a dedicated effort is required to meet the needs of the project. Please contact the LPAT director if you believe a Yellow Task would better meet the budgetary needs of your project.
Regardless of whether the CSAS or Yellow Task system is used, NCI approval is an integral function of these processes, which ensures that adequate funding and other resources are available to perform the work.
If you have any questions regarding accessing services or the CSAS and Yellow Task systems, please contact the lab director.
3) How will I be informed of my project’s status?
The LPAT believes that effective communication is critical to the success of a project and for meeting the expectations of the requestor. At the initiation of any project, the contact information of the primary LPAT scientist (email and phone number) working directly on the project si provided to the requestor. The requestor is encouraged to contact the LPAT scientist to obtain any type of detailed information related to the status of their project.
Depending on its length, the NCI requestor will be provided routine (e.g. weekly) updates on the status of their project. These updates will be brief and will essentially give an indication of such parameters of the numbers of samples analyzed, the number remaining, and a brief assessment of the data to this point (if possible). The requestor may still ask for an update on their project at any time.
While the requestor is encouraged to contact the LPAT scientist directly concerning details related to their project, all issues related to timeliness, lack of responsiveness, and other non-scientific related issues should be brought directly to the lab director, Dr. Tim Veenstra.
4) Do you accept live pathogen or radioactive samples?
Unfortunately, no radioactive or live pathogen samples are allowed for analysis in our facility.