Who We Are...

Hard Hat The Facilities Maintenance and Engineering (FME) mission is to support the NCI at Frederick in their mission to cure cancer and AIDS. FME is responsible for the physical campus- its research laboratory space, administrative space, the infrastructure that supports the buildings, and the landscape that surrounds them. In addition, we are responsible for managing, planning, designing, and construction management of renovations at the FNLCR.

Four ways to submit your service request:


Phone: 301-846-1068

General Information

Hours of operation:
Monday - Friday
6:45am - 4:30pm
Phone: 301-846-1213

Building Coordinators:
Bill Adkins x1232
Brad Leggett x1167
Debbie Vessa x1450


Visit our Frequently Asked Questions page for more information about our work order processes.

Refurbishment Projects

Visit the Refurbishment Projects site for information about projects that are improving research and support spaces for the NCI at Frederick community.

Emergency Maintenance Repairs

Call the trouble desk 301-846-1068

An emergency is defined as a condition that pose a near term threat to life safety, health of research animals, research material and/or government property.

Trouble Call

Call the trouble desk 301-846-1068

A Trouble call is defined as a system malfunction or equipment failure that negatively impacts environmental conditions, routine care or feeding of research animals or causes suspension of laboratory operations.

Special assist

Email the trouble desk fmetrbldsk@nih.gov

A special assist is a request for support related to customer-initiated, small activities. These can include efforts such as hanging dry erase boards, moving furniture, and installing or modifying program-specific laboratory equipment.

Work Order Request - planned work order request

Submit request via website using the work order request.

A planned work order is typically a larger effort (generally greater than $5,000) associated with laboratory renovations or facility repairs and improvements. Due to the complexity and size of these planned work orders they are usually assigned to a FME Project Manager for planning and coordination.