There are many safety rules and regulations designed to keep us safe as we carry out our individual tasks at NCI, but this issue of the O&M Newsletter is all about evacuation. Specifically, it highlights the importance of the systems and components that ensure the safe evacuation of all building occupants in emergency situations.
Resource management in the form of “outsourcing” continues to be a valuable tool for the Operations and Maintenance (O&M) department. The O&M department uses this resource as an integral part of its approach to customer service.
One of the many services provided through our Exterior and Structural Systems shop is “Moving” Services. Planning, coordination and proper paperwork are critical to ensure a successful move. Please read on for some tips and factoids to help guide you through your requests for these services.
Our first consideration in every task, large or small, is the safety of our O&M work force and our Customers. You, our customer, play an important role in the execution of your work order. The support you provide assists us in understanding the work order requirements which is the first step in developing a safe plan for accomplishing your request.
Winter is once again upon us. Here are some informational tidbits to help you better understand what to expect during inclement weather events via FAQs, contact information, and a snow removal priority map, as well as some important safety tips. Enjoy!
The Operations and Maintenance (O&M) Department has been serving and supporting the NCI scientific mission since 1972. Our dedicated staff works 24/7 behind the scenes to ensure that the NCI campus and laboratory environments are safe, functional, and reliable, as well as comfortable and aesthetically pleasing.
The Operations and Maintenance (O&M) Department processes and completes roughly 25,000 work orders every year through our preventative maintenance program, trouble calls, special assists, and repairs. In fact, every task small or large is monitored and tracked through the work order system. Please read on for a better understanding of the life of a work order from generation to closeout.
Utility outages are necessary to complete maintenance, new installations, or repairs of the utilities serving our buildings. Our goal is to minimize impacts; however, in occupied facilities there may be inconveniences due to construction and outages.
Preventive maintenance is scheduled, routine maintenance that helps keep equipment running efficiently and reliably while minimizing unplanned downtime and costly repairs. In practice, a preventive maintenance checklist may include things such as cleaning, lubrication, oil changes, adjustments, repairs, parts inspection and replacement, and partial or complete overhauls.
The Operations and Maintenance (O&M) Department provides the Help Desk as a valuable resource to both our internal and external customers. Our talented and knowledgeable staff are available to assist with a wide variety of questions, concerns, or issues. Please read below for a better understanding of the services provided as well as some tips (including what information is needed to expedite your request).