Preventive maintenance is scheduled, routine maintenance that helps keep equipment running efficiently and reliably while minimizing unplanned downtime and costly repairs.

The Operations and Maintenance (O&M) Department provides the “Help Desk” as a valuable resource to both our internal and external customers. Our talented and knowledgeable staff are available to assist with a wide variety of questions, concerns, or issues. Please read below for a better understanding of the services provided as well as some tips (including what information is needed to expedite your request).

Occurring without notice, unscheduled utility outages (mainly electrical) are abrupt and create a nuisance. During an unscheduled electrical power outage, the Operations and Maintenance (O&M) department will monitor stand-by generators for proper operation.

Summertime is coming and with it warmer temperatures, so get out there and enjoy it. The Operations and Maintenance (O&M) department has talented individuals dedicated to maintaining your air conditioning equipment for maximum efficiency. Our staff are always ready to address issues even in the dog days of summer. Please be assured that we are working diligently to keep you comfortable.

There are many safety rules and regulations designed to keep us safe as we carry out our individual tasks at NCI, but this issue of the O&M Newsletter is all about evacuation. Specifically, it highlights the importance of the systems and components that ensure the safe evacuation of all building occupants in emergency situations.